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Understanding Your Bill

Understanding your Medical Bill

The SurgiCenter of Norfolk is a participating provider in most managed care health benefit plans. Most health plans require pre-certification from your insurance company. It is your responsibility to obtain this pre-certification from your insurance company. Usually, your doctor’s staff will assist you. If pre-certification is not obtained, your medical insurance may not cover the cost of your surgery.

It is The SurgiCenter of Norfolk’s policy that any deductibles, co-pays or other non-covered charges are to be paid prior to the date of service.  SurgiCenter of Norfolk accepts cash, money order, cashier’s check or credit card. We also offer CareCredit, a credit card option used exclusively for your healthcare needs.

After your procedure, a claim will be submitted to your insurance company for payment of services rendered.

Ambulatory surgery procedures involve three types of services and separate bills:

  1. The Surgeon’s Services
  2. The Anesthesia Provider's Services
  3. The SurgiCenter of Norfolk's Facility Services

In addition, you may receive laboratory, radiology or pathology services (sometimes referred to as “ancillary services”) in connection with your surgery.

If you have any questions about this information, please contact the billing office at (844) 698-9578.